TERMS AND CONDITIONS

1 – YOUR INFORMATION

Customer service is available Monday-Friday, 9:00am – 5:00pm EST. You can contact us at grsales@a1amedia.com and we will reply within 24 hours.

 

2 – SHIPPING

We primarily ship via USPS. Orders are shipped Monday – Friday unless there is a special request. Most orders ship within 5 days business or sooner. If your order will take longer, you will be notified promptly by email. Products are shipped from our warehouses located in Michigan and Florida.

 

3 – EXCHANGES AND REFUNDS

We are unable to process exchanges. ALL SALES ARE FINAL. If you purchased your item from www.generationradio.com and received a damaged or incorrect item, please submit a request to our customer support team at grsales@a1amedia.com and we will reply within 24 hours.